Customer story, United States
Sirius Solutions Global, a US medical billing company, runs its call operation on Awaaz Labs, in production, every working day.
Medical billing is a volume business built on phone calls that must be handled correctly, documented completely, and followed up reliably. That is precisely the work fronts desks drop when volume spikes.
Sirius Solutions Global deployed Awaaz Labs into that workflow. The system now places and handles around 50 calls a day in production, with every conversation transcribed and scored by Qualicall for compliance-grade visibility.
A US deployment matters for one more reason: it anchors the three continents the platform runs on, alongside the United Arab Emirates and Pakistan.
~50
calls a day in production
3
continents running the platform
Curious how call quality stays visible at that volume? The security page covers transcription, scoring and the audit trail.
We call and message your business like a customer, log where every inquiry dies, and send you the numbers on one page. No pitch.