Platform
Point tools each hold one piece: a booking widget here, a reminder app there. Awaaz Labs runs the entire chain, from first ring to five-star review, so no lead falls between tools.
The journey it runs
Every call, WhatsApp, SMS, email and web form answered in seconds, 24/7. Three inquiries at once are three conversations.
Intake handled in the conversation: who they are, what they need, when they can come. Hot leads route to your team instantly.
Appointments land directly in your existing calendar with confirmations on the customer's channel. Reschedules handled.
Confirmations, reminders and email follow-ups go out on time, every time. Unanswered quotes get chased.
No-shows get a same-day callback. Missed inquiries get returned. Customers gone quiet get a well-timed reason to come back.
Every visit ends with a thank-you and a Google review request.
Every conversation transcribed, scored and flagged by Qualicall. Full audit trail, always answerable.
Languages, stated honestly
Arabic including Khaleeji, Levantine and Egyptian dialects. English. Hindi. Urdu. Switched mid-conversation, the way your customers actually talk. We add languages when real deployments need them, not before.
Platform questions
Arabic, including Khaleeji, Levantine and Egyptian dialects, plus English, Hindi and Urdu, with mid-conversation switching. The list grows as deployments demand it.
No. It covers the hours and overflow they cannot: nights, weekends, simultaneous calls. Judgment calls route to humans, and that boundary is hard-coded.
Your existing calendar and booking flow, WhatsApp Business, and your phone lines. See the integrations page for specifics.
Live in 2 to 3 weeks from signed agreement: scripting around your services, calendar wiring, then a supervised pilot on real traffic.
See it applied to aesthetics and real estate, or check what it connects to.
We call and message your business like a customer, log where every inquiry dies, and send you the numbers on one page. No pitch.